Your Membership Booster

Legal Help On-Line

For Your Members

In an increasingly complex and fast moving world, individuals and businesses, need a quick, effective and reliable source of answers to their legal questions.

The legal access stats are in (see charts) and it is clear that there is an urgent need for greater access to more affordable legal help across the board.  In addition, our own research shows that 80% of UK membership Associations do not offer their members any form of legal help or support. These unmet legal needs are a serious but addressable issue.

So, Never Mind the Gap- try plugging it!

Atkins-Shield has developed its legal help desk offering to address these needs. See how it works in our short video

Atkins-Shield- publishes a resource rich member-focused legal help portal and a legal documents access portal

Legal Help Desks- Our free-to-use Help Desks cover numerous topics on business and personal & family law, as well as on Brexit.

Legal Documents- Our documents portal gives access to more than 400 legal templates for business and personal use.

Hosting- is suitable for a Members Login special interest area benefiting your membership with curated access to help answering legal questions. Associations serve their memberships and our offering supports and feeds into the '2Rs' imperatives of recruitment and retention.

Please drop us a line to let us know if you would like a free trial for this members' benefit service using this form.

What We Offer

Members Benefits

Added Value to Membership:

Atkins Shield provides a legal help portal for your members. has three main Help Desks: Personal & Family, Business, Brexit. Members will be able to look up their required area of law and inform themselves.


By offering to your members, you will help strengthen your Association's member support services. This will improve membership retention and recruitment. Your Association's core rationale is of course central to your members' reason for joining. Recognising that members will have requirements extending beyond that rationale enriches their engagement with your Association as a key component in their lives.

Membership Marketing: & its sister portal, will be a valuable membership benefit you can offer in your recruitment drive. It is a powerful marketing tool that can be used not only to increase membership, but also to enhance existing members' user experience. We work with individual member associations to optimise the Law-Answers experience and to build a Help Desk that responds to your members' requirements.


Your Association is geared to serving your members in the best possible way. How well you succeed can be measured in several ways, one of which is membership retention and via solicited feedback. Our research shows that an Association's management's reputation is linked to delivering services and support in areas that are important to members, including legal research and help.

The Legal Market:

The legal market is under the closest scrutiny by a range of regulators, all of whom agree that access and affordability must signifcantly improve. The same bodies also recognise that web-based solutions to be one of the critical drivers in meeting these vitally important targets. As publishers of, Atkins Shield's core principles are to improve and lower the cost of access to the law. These are the principles that we invite you to offer to your members via our on-line service.

Legal Costs:

By using our Help Desk service, members can help reduce or even eliminate their spending on legal fees. Unplanned legal expenses are at best a nuisance and at worst they can cause significant business disruption, extra unplanned cost and stress. The Help Desk function is not a substitute for legal advice, but it can save time and therefore money in getting formal legal advice. Members using the Help Desk can work out their potential legal fee savings.


It will be very important we think.

Recent surveys have shown that membership organisations are losing traction with their members for a variety of reasons.
There are a number of critical factors in retaining and winning new members, according experts who work very closely with your sector. Creating member value is critical to retention and the expansion of your membership tally.

Atkins-Shield can help with both perceived and actual member value through, our multi-functional curated legal help portal.

Advocacy & Awareness
Election Involvement, Influence Legislation, Impact of Organisation
Education & Training
Mentorship, Online Learning, Professional Development
Events & Networking
Conferences, Networking, Social Functions / Parties, Volunteering
Information, Updates on Organisation, Whitepapers
Personal Advancement
Leadership Position (Chance Of), Speaking (Availability To)
Member value is critical to retention and expansion of your membership base. provides your members with curated help desks that cover a very extensive range of legal topics covering law and  regulations covering:Plus, our portal gives your members access to more then 450 professionally drafted legal documents and templates for personal use and business use as well as access to specialist legal advice from qualified lawyers across the country.

There is very strong evidence in recent detailed reports into the accessibility and affordability of legal services in the UK that:

  1. Individuals frequently defer or avoid altogether seeking because they don't recognise an issue as a legal problem and of those who feel they need legal help 40% resort to self-help, 16% do nothing and 15% seek informal help. Law-Answers is relevant to all sectors; and 
  2. A high percentage of small businesses do not seek legal advice because of cost and of those that do, 52% handle the problem alone, 31% seek some form of informal help, and 9% take no action. Atkins-Shield is relevant for all sectors.
These reports make a compelling case for much improved access to law at an affordable price. Atkins-Shield is taking a lead in delivering on these twin objectives.

We invite your Association and your members to be part of this important drive, whether it is by taking one of our generic Help Desk products or ordering a bespoke help desk series for your members.

See the Members Benefits summary
Our curated Help Desks are designed around topic headings that will allow your members to find the subject that they are interested in.

Help Desks: There are three main legal topics Help Desks 1. Business Help Desk 2. A Personal & Family Help Desk and 3. A Brexit Help Desk.

Legal Advice: Being able to research a legal issue may well be enough to solve a person's concerns. But it may lead to more complex questions that need to be answered by a qualified lawyer. Law-Answers' platform can direct members to solicitors and qualified professionals to obtain legal advice on a large range of business and personal legal issues.

Legal Documents: We know that very often, members will want to get a legal document that they can use themselves or for their business without having to go to a solicitor first. Through our platform, there are 100s of professionally drafted documents that can be purchased and downloaded for personal use and for business use.

See also Members Benefits

It is well known, and in terms of lawyers also quite true, that "time is money".

There are a number of ways your members can help save on legal fees by using

  1. By browsing one or more of our three main Help Desks, straight-away they save on paying a lawyer to do the same job.
  2. The more research members do via the links we provide and via the connected links that they provide, the greater understanding they gain without engaging a lawyer;
  3. Using our Legal Fees Savings Calculator they can assess how much in fees they have saved themselves by using our free-to-use website.
By using our Help Desks, your members get up to date legal guidance on business or personal & family matters that they might otherwise have to get from a lawyer. Our Brexit Help Desk provides important information on this most crucial of topics.

There is a direct correlation between the time your members spend doing their legal research on our site and the amount they are saving on legal fees.

We have included a stop watch legal fees calculator that is triggered when they start their search. This will tell them the amount they have just saved themselves by using our Help Desks.
Yes. We have built a multi-functional platform that helps direct your members to a qualified solicitor or legal adviser. Your members will be linked with a legal adviser at QualitySolicitors with the appropriate specialist skills and knowledge to deal with their query or problem. QualitySolicitors handles more than 6000 enquiries per month. Law-Answers does not give legal advice and is not a law firm.
Yes.  Law-Answers connects to to provide your members with access to over 450 professionally drafted legal templates with accompanying notes. These can be purchased online and downloaded for personal or business use.

Legal support for drafting and completing the documents to make sure they suit members' requirements is optionally available.

Special discounts are available to your members for single and multiple purchases of legal documents via
The web is our primary source.

One of our core purposes is to use existing technology to offer improved and efficient access to laws and regulations that affect our every-day lives.

The links and other information that are offered on our website are curated from reliable sources with up-to-date information.

This is because we want to be as sure as we can be that, when your members do their research via our site, they are accessing current information.

Our site encourages members to make use of our search criteria. By following the links we have on our Help Desks, members can better inform themselves. 
Easy to answer: a Google search, for example, will return literally hundreds of websites, making it difficult to select those of genuine help.

Many sites will be out of date, even by a few weeks, and others will offer confusing or conflicting guidance on the same topic.

This is frustrating and, worse still, it can result in users being confused and/or misunderstanding their legal position.

We have carefully curated our linked sites to ensure that they are as redundant-proof as possible.

We have searched for and edited out the irrelevant or less useful sites, then created links to relevant & reliable websites and to specific pages within those sites that give up-to-date answers, so saving your members both time, money and concern in doing their own research.

Our website significantly and measurably accelerates your members' ability to reach the answers they are after.
All's links are to websites created and published by third parties who are believed to be reliable information providers. Many of the sites are provided by Government and government departments and by regulatory bodies.

We select the websites on the basis that they are the type that will be continuously updated so that, when you access them via our website, they will provide current information.

However, we cannot guarantee that this happens in all cases, so please be aware of this when you are browsing.
The good news is that you can provide free-of-charge to your members once your association has signed up to take the service for a modest subscription fee.

If your Association prefers to give your members the option of taking as a members only benefit, we have designed a plan that does that. This means your members would pay for individual access to, rather than it being open to all your members via your Association's subscription.

The subscription fees are designed to allow us to maintain and administer the portal so that it continues to deliver a quality experience and service.

See also Member Benefits

Driving up membership and doing more to retain existing members are both imperatives in running and expanding a healthy and vibrant association.

Research shows that key to achieving this is giving members a secure and resource rich 'shop' for what they need now or in the future.

Our professionally curated legal help desks can offer a significant service benefit for your members and add real value to what you, as their representative body, can offer them.

See also Members Benefits


Atkins-Shield is able to design, create and launch a bespoke legal Help Desk function for your Association.

Recognising that your Association has its own unique membership, with a vein of common interest, Atkins-Shield will help curate and supply a legal Help Desk that best suits your members' needs.

We do this by profiling your membership and by asking relevant questions to formulate the best content mix. The launch Legal Help Desk is then monitored and updated as members start to use it and give us feedback.

Bespoke Legal is priced and contracted separately from Atkins-Shield's standard subscription services.

Free Trial

Use a Free Trial to all features at

Read More


Atkins-Shield's was founded by Jeremy Cama, now a non- practising solicitor, following his 35 + of (mainly) very happy and fulfilled years at the coal face of domestic & international legal practice with some of the UK's leading firms.

The curated legal help desk solution was born from a common enough situation. On his return to the UK from his international practise, Jeremy needed to solve a relatively simple UK domestic red tape issue. After trawling many websites, he found multiple answers; the only problem being several offered conflicting advice and many of the ranking sites were out of date and therefore of no use.

Frustrated at the lack of clarity on-line, was conceived at his dining room table, while Jeremy was settling back into English life.

It has developed quickly into a utility portal that he now wants as many people to benefit from as possible. As a strong supporter of much greater and easier access to the law for all (see the legal stats), with, he has built in more utilities to supplement the core Help Desks. This includes a Legal Advice Hub to make contact with solicitors, a Legal Documents Hub to get access to legal documents and templates for business use and for personal use as well as other utilities highlighted on this site.


Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy sets out the terms between you and us, Atkins-Shield Ltd, under which you may access our website Law-Answers for Associations ("our site").

This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

Prohibited uses:

You may only use our site for lawful purposes and may not use our site for any of the following:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, potentially fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards stated below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Interactive Services:

We may from time to time provide interactive services on our site, including, without limitation:

  • Tools and calculators;
  • Live chat;
  • Ability to comment on articles.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must be:

  • Accurate (where they state facts).
  • Genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination:

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy:

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

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